Network Operations Engineer

Our Network Operations Engineer will be responsible for technical definition and implementation coordination of access projects in Sub Saharan Africa, as well as identifying promising technological solutions for the markets.

Job Purpose: managing the day to day network operations oversight with country level NOC contractor personnel to ensure SLAs are being met; handling escalated network issues and resolve the same in coordination with cross functional teams; coordinating and managing the communication between the cross functional teams, equipment suppliers and NOC contractors on any operations support related matters; assisting in development of operations dashboards, processes and procedures along with training programs and documentation; overseeing and executing service affecting planned network maintenance while minimizing service impact; innovating on solutions and technologies to drive towards achieving excellence in network operations and proactive network fault management.

Fundamental Duties:

  • Manage the day to day network operations oversight with country level NOC contractor personnel to ensure SLAs are being met.
  • Handle escalated network issues and resolve the same in coordination with cross functional teams.
  • Coordinate and manage the communication between the cross functional teams, equipment suppliers and NOC contractors on any operations support related matters.
  • Assist in development of operations dashboards, processes and procedures along with training programs and documentation.
  • Oversee and execute service affecting planned network maintenance while minimizing service impact.
  • Innovate on solutions and technologies to drive towards achieving excellence in network operations and proactive network fault management.

Required:

  • Bachelors degree in Computer Science, Computing, Telecommunications Engineering or related qualification.
  • At least four years experience in managing large scale network operations.
  • Experience of working in an environment with IP, SDH, DWDM and Microwave equipment

Recommended:

  • Current knowledge and four years hands on experience of managing fiber optic based network operations.
  • Current knowledge of telecommunications technologies including SDH, DWDM and IP, 2G / 3G backhaul networks.
  • Distinctive analytical skills, coordination skills and ability to communicate with highly technical management team.
  • Experience working in engineering or network operations roles in an operator environment.
  • Proficiency in spoken and written French

 

To apply – send your resume by email to jobs@computer-frontiers.com with the position name in the subject field.